Education, supply issues, and new granite designs were the hot topics.
Patten Monument Group sent a team to the Monument Builders of North America conference in Baltimore this January. As a member of MBNA, we are able to attend granite shows and educational sessions. It’s a fun way to connect with other monument builders around the USA. We meet suppliers, buy new designs for our showrooms and participate in learning from the best in our industry. This year, Andy, Alex, Jeff, and Cristine learned more about business operations, building customer relationships, and navigating the shipping and supply issues that are affecting all monument manufacturing around the world. What we learn is brought back to our local companies to teach others, implement new ideas, and build better relationships with the families that we serve every day. Everything we do is centered around making sure that our customers have attentive care, high-quality products, and are confident in trusting our companies. All of the retail locations of Patten Monument Group work hard to make your experience easy.